Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of Bryozoan AI, a service operated by Ectoprocta Technologies Limited ("Bryozoan", "we", "our", or "us"), a company registered in England and Wales. By accessing or using our website, platform, or services (together, the "Services"), you agree to be bound by these Terms. If you do not agree, you may not use the Services.

2. Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms to use the Services. If you are using the Services on behalf of an organisation, you represent that you are authorised to accept these Terms on that organisation's behalf.

3. Services Provided

Bryozoan AI provides AI-driven tools to assist with sales prospecting, outreach, and communication workflows. We may update or modify the Services at any time without notice, provided such changes do not materially diminish core functionality without reasonable justification.

4. Accounts and Security

• You are responsible for maintaining the confidentiality of your account credentials.
• You must immediately notify us of any unauthorised use of your account.
• Bryozoan is not liable for any loss or damage resulting from your failure to secure your account.

5. Acceptable Use

You agree not to:

• Use the Services for unlawful, harmful, fraudulent, or misleading purposes.
• Send spam, unsolicited communications, or violate applicable marketing and data protection laws (including the UK GDPR, PECR, and any other applicable regulations).
• Attempt to reverse engineer, decompile, or disrupt the Services.
• Upload harmful code or content.

We reserve the right to suspend or terminate accounts engaging in prohibited activity.

6. Customer Data

• You retain ownership of all content, data, and information you input into the Services ("Customer Data").
• You grant Bryozoan a limited licence to process Customer Data solely for the purpose of providing and improving the Services.
• You are solely responsible for ensuring that your use of Customer Data complies with applicable laws.

7. Data Protection & Privacy

We process personal data in accordance with our [Privacy Policy]. Bryozoan acts as a data processor for Customer Data and as a data controller for account and billing information.

8. Fees and Payment

• Subscription fees and billing cycles will be disclosed at the point of purchase.
• All fees are non-refundable unless expressly stated otherwise.
• Failure to pay may result in suspension or termination of your account.

9. Intellectual Property

• All intellectual property rights in the Services remain the exclusive property of Bryozoan or its licensors.
• You may not copy, modify, distribute, or create derivative works of the Services except as permitted under these Terms.

10. Beta Features

Certain Services may be offered as beta or trial features. These are provided "as is" without warranties and may be discontinued at any time.

11. Disclaimers

The Services are provided on an "as is" and "as available" basis. We do not warrant that the Services will be uninterrupted, error-free, or suitable for your particular purpose.

12. Limitation of Liability

• To the maximum extent permitted by law, Bryozoan shall not be liable for indirect, incidental, or consequential damages, including loss of profits, revenue, or data.
• Our total liability for any claim under these Terms shall not exceed the fees you paid for the Services in the 12 months preceding the claim.

13. Indemnification

You agree to indemnify and hold harmless Bryozoan from claims, damages, or expenses arising from your misuse of the Services or violation of these Terms.

14. Termination

We may suspend or terminate your access to the Services at any time if you breach these Terms. Upon termination, your right to use the Services ceases immediately.

15. Governing Law and Jurisdiction

These Terms and any dispute arising out of or in connection with them shall be governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.

16. Changes to Terms

We may update these Terms from time to time. If we make material changes, we will provide notice through the Services or via email. Your continued use constitutes acceptance of the updated Terms.

17. Contact Information

If you have questions about these Terms, please contact us at: Ectoprocta Technologies Limited