Privacy Policy

Introduction

Ectoprocta Technologies Limited ("Bryozoan", "we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal data when you use Bryozoan AI (the "Services"). We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR). By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Ectoprocta Technologies Limited is a company registered in England and Wales. Email: info@bryozoan.co We are the data controller for the personal data we collect about you for account management and marketing purposes, and a data processor when processing Customer Data on your behalf.

2. Information We Collect

We may collect and process the following types of personal data:

• Account Information: name, email address, company details, login credentials.
• Billing Information: payment details, billing address.
• Usage Data: information about how you interact with the Services (IP address, device/browser type, access times, clickstream data).
• Customer Data: content, contacts, and communications you upload or process using our Services.
• Marketing Data: preferences regarding receiving communications from us.

3. How We Use Your Information

We process personal data for the following purposes:

• To provide and operate our Services.
• To set up and manage accounts, including billing and payments.
• To ensure security, monitor performance, and prevent fraud or misuse.
• To comply with legal obligations.
• To improve and develop our Services.
• To send relevant communications (if you have consented or where we have a legitimate interest).

4. Legal Bases for Processing

We rely on the following legal bases under the UK GDPR:

• Contractual necessity – processing necessary to provide the Services.
• Legitimate interests – e.g. improving our Services, preventing fraud.
• Legal obligations – where required by law.
• Consent – where you have explicitly agreed (e.g. marketing emails).

5. Customer Data

When you use Bryozoan AI to process Customer Data (such as prospects, leads, or communications):

• You remain the data controller.
• Bryozoan acts as a data processor and processes Customer Data only in accordance with your instructions and applicable laws.

6. Sharing of Information

We may share personal data with:

• Service providers who help us deliver the Services (e.g. hosting, payment processors).
• Professional advisors (e.g. accountants, auditors, legal counsel).
• Regulators or law enforcement when required to comply with legal obligations.
• Successors in case of merger, acquisition, or sale of assets.

We do not sell your personal data.

7. International Transfers

If we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions from the UK government, or
• Standard contractual clauses approved by the UK Information Commissioner's Office (ICO).

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, regulatory, or contractual obligations.

9. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. However, no system can be guaranteed 100% secure.

10. Your Rights

Under the UK GDPR, you have the following rights:

• Access to the personal data we hold about you.
• Correction of inaccurate or incomplete data.
• Deletion of your personal data ("right to be forgotten").
• Restriction or objection to certain processing.
• Data portability.
• Withdrawal of consent (where processing is based on consent).

To exercise your rights, contact us at: info@bryozoan.co You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) (www.ico.org.uk).

11. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyse usage. For more details, please see our [Cookie Policy].

12. Children's Data

Our Services are not directed at individuals under 18. We do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any material changes will be notified via our website or email.

14. Contact Us

If you have questions about this Privacy Policy or how we process your data, please contact: